Shipping Policy

All products listed will be ready in stock in our Sydney Studio and we dispatch our products in 1-2 Business Days.

We charge 14.99 AUD flat rate shipping for Australia wide via ( AU Express Post)

Carefully review your shipping and billing information for accuracy before submitting your order.

Delivery Method:

Orders shipped via Express AU post are delivered within 3 to 5 business day

IMPORTANT SHIPPING INFORMATION

Order cut-off times are provided as guidelines only, We aim to dispatch all orders within 48 hours with the exception of Australia public holidays where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

We are unable to redirect orders once items have been dispatched.

Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.

While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics.

In the unlikely event that we are not able to deliver your complete order within 10 working days, you can request us to cancel the order

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier services like Au post

If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and email us at clakshanajewellers@gmail.com, mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.